Samples, equipment and other cargo for experiments can be sent to the Users Office. For shipping from overseas, please follow the items below, in order to ensure proper customs clearance and prevent delays at Japanese customs.
If the contents and quantity are not clear (e.g., only “research reagents”), import customs clearance will not be possible and the shipment will not be delivered.
For Dry Shippers, please be sure to describe the contents. If not listed, import customs clearance will not be possible.
ATA Carnet
Use of ATA Carnet for experimental instruments is strongly recommended.(What is ATA Carnet?)。 If not used, they may not be able to clear import customs in Japan unless you pay customs duties and consumption taxes. In addition, when returning them, there is a risk that export customs clearance will not be possible unless permission is obtained from the Japanese Government office due to security export control and other regulations.
For ATA Carnet, consulting with a forwarder (customs broker) is recommended. (For examples of forwarders, please contact Users Office.)
Postal address
Attn.: Name of the user receiving the package, Name of beamline, c/o SPring-8/SACLA Users Office, JASRI
To : 1-1-1 Kouto, Sayo-cho, Sayo-gun, Hyogo 679-5198, Japan
(2) For return shipment from SPring-8/SACLA (if any)
Please note that users are required to arrange their shipment by themselves (e.g., preparing the Air Waybill and invoice, and contacting a shipping company).
Air Waybill for return shipment
Please make sure that your Shipper’s Account Number is correct.
If there is an error, the package will be returned due to outstanding of payment. Any additional charges and non-deliveries are the responsibility of the users and JASRI is not responsible for any of them.
Invoice (Packing List) for return shipment
If the contents and quantity are not clear, export customs clearance will not be possible and the shipment will not be delivered.
(3) Import-controlled products, samples and chemicals with safety review comments at the time of adoption: submit SDS, etc. (specified date or up to one month in advance: by email)
Substances containing toluene and acetone
Substances containing toluene and acetone are classified as Narcotic and Psychotropic Raw Materials in Japan and cannot be cleared for import in principle (Narcotics and Psychotropics Control Act).
Please procure them in Japan (toluene soaked samples also fall under this category).
Import-controlled products such as poisonous and deleterious substances
Please procure in Japan as much as possible. For domestic procurement and issuance of government documents such as customs clearance and poisonous and deleterious substances, please consult with a collaborator in Japan.
Act on Domestic Animal Infectious Diseases Control (animal tissue: glow, etc.)
Please contact the JASRI Safety Office(safety@spring8.or.jp) at least one month in advance, as there are other applicable substances.
In case that a safety review comment regarding samples or reagents is attached, Please respond to the comments (e.g. submitting an SDS or a response) by the specified date. Please note that many of these are import-restricted substances.
Samples and reagents that were not described in the proposal application or whose details were not clear There is a possibility of import-controlled substances. Please contact the Safety Office (safety@spring8.or.jp) at least one month in advance.
If you are unsure about the regulations, consulting with a forwarder (customs broker) is recommended. (For examples of forwarders, please contact Users Office.)
(4)Others
Notes (applicable to both domestic and overseas deliveries)
JASRI is not liable for any delivery problems. Users are responsible for all costs associated with delivery.
Packages can only be delivered care of the User Administration Division during office hours (weekdays, 9:00-17:00). If you wish to have your items delivered and picked up after hours or on holidays, please contact the SPring-8/SACLA Users Office.
You can pick up the items even on weekend and night time at the User Administration Division.
A cart is available to transport the items from the User Administration Division to the experimental station.
JASRI is not liable for any loss or damage to packages. Note that the User Administration Division has no special preservation equipment (e.g., cool storage).
On the mailing label, provide the receiver’s cell phone number where the receiver can be reached at all times.
Do not send expensive, bulky, or heavy items, or confidential documents to the User Administration Division. Such packages must be sent to and received by receivers directly with prior coordinate with courier.
For return shipment: Please note that users are required to arrange their shipment by themselves (e.g., preparing the shipping label/the Air Waybill and invoice, and contacting a shipping company). The shipment can also be shipped from the location of the User Administration Division in the main building, but users need to request a shipping company to pick up their shipment at the location. (However, regarding Yamato Transport Co., Ltd. TA-Q-BIN, we have heard that it is not necessary to contact the company to request pick up at the location.)
Other Required Documents (10 days before each visit: Online)
