If you are unable to receive packages that are to be delivered to you, you may send them care of the User Administration Division. In this case, write your name and the name of the beamline to be used on the mailing label as follows.
Attn.: Name of the user receiving the package, Name of beamline, c/o SPring-8/SACLA Users Office, JASRI
To : 1-1-1 Kouto, Sayo-cho, Sayo-gun, Hyogo 679-5198, Japan
Notes (applicable to both domestic and overseas deliveries)
JASRI is not liable for any delivery problems. Users are responsible for all costs associated with delivery.
Packages can only be delivered care of the User Administration Division during office hours (weekdays, 9:00-17:00). If you wish to have your items delivered and picked up after hours or on holidays, please contact the SPring-8/SACLA Users Office.
You can pick up the items even on weekend and night time at the User Administration Division.
A cart is available to transport the items from the User Administration Division to the experimental station.
JASRI is not liable for any loss or damage to packages. Note that the User Administration Division has no special preservation equipment (e.g., cool storage).
On the mailing label, provide the receiver’s cell phone number where the receiver can be reached at all times.
Do not send expensive, bulky, or heavy items, or confidential documents to the User Administration Division. Such packages must be sent to and received by receivers directly with prior coordinate with courier.
For return shipment: Please note that users are required to arrange their shipment by themselves (e.g., preparing the shipping label/the Air Waybill and invoice, and contacting a shipping company). The shipment can also be shipped from the location of the User Administration Division in the main building, but users need to request a shipping company to pick up their shipment at the location. (However, regarding Yamato Transport Co., Ltd. TA-Q-BIN, we have heard that it is not necessary to contact the company to request pick up at the location.)