Shipping from/to Oversea (for PX-BL)

*PX-BL: Protein Crystallography Beamline (website)

Samples, equipment and other cargo for experiments can be sent to the Users Office.
For shipping from overseas, please follow the procedures (1) through (3) below, in order to ensure proper customs clearance and prevent delays at Japanese customs.

(1) Shipping Notice Mail, Invoice Submission (at shipment)
(2) Submission of Air Waybill and Invoice for return shipment (at sending return shipment)
(3) Import-controlled products, samples and chemicals with safety review comments at the time of adoption: submit SDS, etc. (specified date or up to one month in advance: by email)

(1) Shipping Notice Mail, Invoice Submission (at shipment for PX-BL)

If you are using PX-BL* for automatic measurements or remote experiments, please click here for shipping cargo and send a shipping notification email.
- Please attach the following documents to the email.
  - Invoice (copy)
  - Packing List, SDS and other Invoice attachments (if any, copy)
- What to include in the email
- In this case, please include a return air waybill and an invoice with the shipment (please describe the registered account number, and pay for customs and consumption tax).
Invoice and Packing List
- If the contents and quantity are not clear (e.g., only “research reagents”), import customs clearance will not be possible and the shipment will not be delivered.
- For Dry Shippers, please be sure to describe the contents. If not listed, import customs clearance will not be possible.
Attachment of Label on Shipping Parcel
- Please attach a label on each shipping parcel, after downloading the specified label (docx file) and filling it with necessary items such as project leader, proposal no. etc. This label is important for the management of users’ parcels at beamline.
Postal address
- Attn.: Name of the user receiving the package, Name of beamline, c/o SPring-8/SACLA Users Office, JASRI
  To : 1-1-1 Kouto, Sayo-cho, Sayo-gun, Hyogo 679-5198, Japan

Contact

Phone

E-mail address

SPring-8/SACLA Users Office/JASRI

+81-791-58-0961

uoffice@spring8.or.jp

(2) Submission of Air Waybill and Invoice for return shipment (at sending return shipment)

Please note that users are required to arrange their shipment by themselves (e.g., preparing the Air Waybill and invoice, and contacting a shipping company).

At sending return shipment from SPring-8/SACLA, please click here and submit the following documents via email, or please submit them directly to the SPring-8/SACLA Users Office on the 2nd floor of the Main Building.
- Air Waybill for return shipment (pdf or photo jpg etc.)
- Invoice for return shipment (and packing list, if any)
Shipper’s address
- Name of the user (PI, etc.), Name of beamline, c/o SPring-8/SACLA Users Office, JASRI
  1-1-1 Kouto, Sayo-cho, Sayo-gun, Hyogo 679-5198, Japan
Air Waybill for return shipment
- Please make sure that your Shipper’s Account Number is correct.
- If there is an error, the package will be returned due to outstanding of payment. Any additional charges and non-deliveries are the responsibility of the users and JASRI is not responsible for any of them.
Invoice (Packing List) for return shipment
- If the contents and quantity are not clear, export customs clearance will not be possible and the shipment will not be delivered.
Export-related laws and regulations to be confirmed by customs: Please refer to the website of the Japanese government.

(3) Import-controlled products, samples and chemicals with safety review comments at the time of adoption: submit SDS, etc. (specified date or up to one month in advance: by email)

Substances containing toluene and acetone
- Substances containing toluene and acetone are classified as Narcotic and Psychotropic Raw Materials in Japan and cannot be cleared for import in principle (Narcotics and Psychotropics Control Act).
- Please procure them in Japan (toluene soaked samples also fall under this category).
Import-controlled products such as poisonous and deleterious substances
- For research purposes, import customs clearance is not possible without the Japanese government document “Import Confirmation Certificate” (formerly known as “Yakkan-shoumei”). It takes about one month for the document issuance procedure by the government agency.
- Please procure in Japan as much as possible. For domestic procurement and issuance of government documents such as customs clearance and poisonous and deleterious substances, please consult with a collaborator in Japan.
- You can check if it is applicable at NITE Chemical Risk Information Platform [External link] (How to find the CAS number).
Frequent cases of import customs clearance troubles
- Narcotic and Psychotropic Raw Materials (toluene, acetone, etc.)
- Poisonous and deleterious substances (All cases: Import confirmation certificate required)
- Plant Protection Act (Seeds, Soil, etc.)
- Act on Domestic Animal Infectious Diseases Control (animal tissue: glow, etc.)
  　
Please contact the JASRI Safety Office(safety@spring8.or.jp) at least one month in advance, as there are other applicable substances.
- In case that a safety review comment regarding samples or reagents is attached,
  Please respond to the comments (e.g. submitting an SDS or a response) by the specified date. Please note that many of these are import-restricted substances.
- Samples and reagents that were not described in the proposal application or whose details were not clear
  There is a possibility of import-controlled substances. Please contact the Safety Office (safety@spring8.or.jp) at least one month in advance.
Import-controled laws and regulations to be confirmed by customs: Please refer to the websites of Japanese government offices.
- If you are unsure about the regulations, consulting with a forwarder (customs broker) is recommended. (For examples of forwarders, please contact Users Office.)

(4)Others

Notes (applicable to both domestic and overseas deliveries)

JASRI is not liable for any delivery problems. Users are responsible for all costs associated with delivery.
Packages can only be delivered care of the User Administration Division during office hours (weekdays, 9:00-17:00). On weekend and night time is not available to be delivered, so please pay attention to send the items in advance.
You can pick up the items even on weekend and night time at the User Administration Division.
A cart is available to transport the items from the User Administration Division to the experimental station.
JASRI is not liable for any loss or damage to packages. Note that the User Administration Division has no special preservation equipment (e.g., cool storage).
On the mailing label, provide the receiver’s cell phone number where the receiver can be reached at all times.
Do not send expensive, bulky, or heavy items, or confidential documents to the User Administration Division. Such packages must be sent to and received by receivers directly with prior coordinate with courier.
For return shipment:
Please note that users are required to arrange their shipment by themselves (e.g., preparing the shipping label/the Air Waybill and invoice, and contacting a shipping company).

Contact