Cancellation

With the increase in the number of users, the Guest House has always been full with a long waiting list. If you need to cancel your reservation, be sure to notify the Users Office or the Guest House Front Desk immediately, so that as many users as possible can stay at the Guest House. 

• Cancellations must be made before 16:00, 2 days prior to check-in.
• If you do not cancel your reservation by the deadline, you may be charged for the relevant fee for the number of nights you cancelled.
• Repeated cancellation without notice may result in the suspension of any other reservation for the remainder of the fiscal year.

Contact

Before 16:00, 2 days prior to check-in

Hours： Weekdays 9:00–17:00

After 16:00, 2 days prior to check-in

Hours： After 17:00 on weekdays and all day on Saturdays, Sundays, and national holidays 

*If you cancel your experiment owing to machine trouble, or you cannot come to the campus for reasons such as a natural disaster, bad weather, and transportation delay, please contact the Guest House Front Desk.